Andrew Fung

Led frontend modernization efforts, migrating key platform components from server-rendered JSP templates to standalone React/Redux applications, significantly boosting interactive performance and developer agility.

Architected and implemented scalable, maintainable code using modern web technologies including TypeScript, React, Next.js, Redux, and contemporary CSS/HTML patterns to support a high-traffic consumer platform.

Mentored multiple engineers and championed engineering best practices, including clean-code principles, thorough testing, and documentation, contributing to internal frontend guild discussions to elevate team standards.

Collaborated cross-functionally with product, design, and engineering teams in an Agile environment to iteratively design and ship high-impact web features, ensuring alignment with strategic goals and usability standards.

Drove mobile-first development and responsive design initiatives, maintaining performance and usability focus to deliver performant experiences across devices and contribute to key performance metrics.

Optimized performance and page load times through code-splitting, lazy loading, and advanced bundling strategies, resulting in faster rendering and improved Core Web Vitals scores for high-traffic features.

Implemented reusable UI libraries and frontend tooling, significantly improving development velocity and consistency across multiple product surfaces, reducing duplicate work and technical debt.

Drove adoption of modern frameworks and patterns (React Hooks, functional components, TypeScript), enhancing team innovation, robustness, and maintainability in critical e-commerce applications.

Built and shipped scalable, customer-facing web interfaces using React, TypeScript, HTML, and CSS, ensuring UI components adhered to WCAG accessibility and performance standards.

Mentored junior engineers and conducted rigorous code reviews, elevating team engineering practices and fostering a culture of test-driven development and frontend excellence.

Delivered mission-critical reliability features, including multi-region active-passive failover and eventing systems, significantly reducing disaster recovery time from hours to minutes for high-availability services.

Implemented full-stack engineering solutions, collaborating with cross-functional product and security teams to build scalable, secure components, achieving 80% faster UI loads and improved system reliability for the QuickBooks ecosystem.

Mentored and collaborated with engineering teams and interns, guiding full product lifecycles from API design through delivery, ensuring robust solutions and fostering a culture of technical excellence.

Contributed to critical system enhancements that supported millions of users, focusing on performance, scalability, and maintainability across Intuit's flagship financial products.

Designed, developed, and deployed scalable backend and full-stack services for flagship financial products (QuickBooks, TurboTax, Credit Karma), impacting millions of customers worldwide with a focus on performance and maintainability.

Built and integrated robust RESTful APIs and web services using Python, Node.js, Express, and Django, significantly improving application modularity, reliability, and ecosystem interoperability.

Collaborated with cross-functional teams (Product, UX, QA, Senior Engineers) to translate complex business and customer requirements into production-ready features via Agile (SCRUM/Kanban) workflows.

Developed responsive UI features using React/Angular/Vue and backend components, ensuring tight integration with services and data layers such as PostgreSQL, MySQL, and MongoDB.

Led technical consulting and support for enterprise-level CX projects, implementing solutions for lead management, sales automation, and customer service workflows that enhanced revenue pipelines and customer satisfaction.

Designed and optimized business processes using Oracle CX tools, reducing manual task handling by an estimated 20% and enabling real-time insights across sales, service, and marketing functions.

Collaborated with technical architects and development teams to integrate CX applications with enterprise systems (ERP, customer data platforms), ensuring unified customer views and data consistency across cloud applications.

Translated complex business requirements from cross-functional stakeholders into scalable CX solutions, directly improving customer engagement metrics and operational efficiency.

Developed and delivered comprehensive training, documentation, and best-practice guidance to internal teams and end users, ensuring successful adoption and ongoing support for Oracle CX solutions.